ABERGELE SURGERY

Click to Download
our Surgery Booklet
(PDF Format)

BBC | Health News

2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.NHS translation bill 'tops £23m'The NHS in England spends £59,000 a day on translating documents and providing interpreters, according to a health think tank.Mon, 06 Feb 2012 13:33:12 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/health-16905491Campaign to cut smoking in carsA campaign to stop people smoking in cars when carrying children - and which could pave the way for a ban - is launched by the Welsh government.Mon, 06 Feb 2012 02:17:10 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/uk-wales-16872587Transplant jaw made by 3D printerAn 83-year-old woman is fitted with a jaw made by a 3D printer in what doctors say is the first operation of its kind.Mon, 06 Feb 2012 14:07:11 GMThttp://www.bbc.co.uk/go/rss/int/news/-/news/technology-16907104

How Do I...
Make An Appointment?

All surgery consultations at the main surgery in Abergele are by appointment only. You are usually offered an appointment on the same day that you contact us if this is between 8.30am and 10.30am; we also offer a limited number of appointments that are bookable in advance. If you feel your problem is extremely urgent and cannot wait, please inform the receptionist. If you cannot keep your appointment please let us know as soon as possible so that the time can be allocated to another patient.

How Do I...
Obtain A Home Visit?

Please do not ask the doctor for a home visit unless the patient is too ill to attend or is housebound. Whenever possible telephone before 10.00am and give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit.

It does NOT harm children with a temperature to be brought out (they would have to go outside if they were ill enough to go to hospital), and they will not have to wait in the waiting room if you telephone the surgery before coming.

LACK OF TRANSPORT OR CONVENIENCE ARE NOT ACCEPTABLE REASONS FOR HOME VISITS.
FOLLOWING THESE GUIDELINES WILL ENABLE US TO PROVIDE AN EFFICIENT SERVICE FOR ALL PATIENTS.

How Do I...
Obtain Test Results?

Specimens to be sent to the hospital laboratory for testing should be placed in the designated box in reception before 10.30am, as this is the time the collection service calls at the surgery.

If you are unable to hand in your specimen by this time you may take it to Glan Clwyd Hospital personally between 9.00am and 4.00pm.

The practice will not routinely telephone you with the result of a test, particularly if it is normal. Rather, we advise our patients to telephone for results. However, they do take time to reach us, so please do not telephone earlier than you have been advised and please only ring between 11.00am and 3.00pm Monday to Friday. Enquiries about tests ordered by the hospital should be directed to the hospital, not the practice.